Are you ready for the end of analogue landlines?

Essex County Council’s Digital Essex team wants to make residents aware that there are changes are coming to analogue landlines.

By 2025, traditional phone lines will be replaced by a digital landline service. This means that calls will be made over a broadband line.

For most residents, this change will be straightforward – you’ll also get to keep your phone number. Your telephone provider will contact you before anything changes. It is important to respond and discuss what you need to do to ensure your service won’t be affected.

The switch to digital landline services could affect some residents. If any of the following apply to you, or someone you know, make sure you contact your telephone provider:

You don’t have broadband

You rely solely on a landline

You use a personal alarm or healthcare device

You live in an area with poor mobile signal

You have additional needs

If you’re confused, worried, unsure, or have any questions, call your telephone provider.